Purpose of Measurement | Operational Excellence Quick Hits

Quick Hits share weekly tips and techniques on topics related to Operational Excellence. This week’s theme relates to establishing the mindset to achieve sustainable improvement. We hope you enjoy the information presented!

The purpose of measurement is to induce people within the organization to take action that is aligned with the goal of the organization.
"Tell me how you measure me and I'll tell you how I will behave." - Eliyahu M. Goldratt